Privacy policy

BLOSS Ostend, located at Koningsstraat 6, 8400 Ostend, is responsible for the processing of personal data as reflected in this privacy statement.

Contact details:

  • Koningsstraat 6, 8400 Ostend
  • +32 477 91 69 11
  • Noortje Wybaillie is the Data Protection Officer for BLOSS Ostend. She can be reached at

Personal data we process

BLOSS Ostend processes your personal data because you use our services and/or because you provide it to us yourself. Below is an overview of the personal data we process:

  • First name and surname
  • Gender
  • Date of birth
  • Place of birth
  • Adresgegevens
  • Phone number
  • Email address
  • Pet
  • Bank details
  • IP address
  • Other personal data that you actively provide e.g. by creating a profile on this website, in correspondence and by telephone
  • Location details

For what purpose and on what basis we process personal data

BLOSS Ostend verwerkt uw persoonsgegevens voor de volgende doelen:

  • Calling or emailing you if necessary to carry out our services
  • Informing you of changes to our services and products
  • To deliver goods and services to you (rental flats)

Automated decision-making

BLOSS Ostend does not make decisions about matters that could (significantly) affect individuals on the basis of automated processing. These are decisions made by computer programmes or systems, without a human being (e.g. an employee of BLOSS Ostend) being involved. 

How long we keep personal data

BLOSS Ostend will not retain your personal data for longer than is strictly necessary to fulfil the purposes for which your data is collected. We apply the following retention periods: a sojourner's personal data is kept before, during and after a stay in order to help provide the best possible service at all times. If the stayer wishes to have this personal data deleted, please contact us at

Sharing personal data with third parties

BLOSS Ostend only provides third parties and only when necessary for the performance of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

BLOSS Ostend uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. BLOSS Ostend uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimise it. In addition, we place cookies that track your browsing behaviour so that we can offer tailored content and advertisements. On your first visit to our website, we have already informed you about these cookies and asked your permission to place them. You can opt out of cookies by setting your internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser settings. For an explanation, see Cookies are also set on this website by third parties. For more info on the cookies used, please see our cookie policy.

View, modify or delete data

You have the right to access, correct or delete your personal data. You also have the right to withdraw your possible consent to data processing or object to the processing of your personal data by BLOSS Ostend, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold on you in a computer file to you or another organisation named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or object to the processing of your personal data to To ensure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. BLOSS Ostend would also like to inform you that you have the possibility of filing a complaint with the national supervisory authority, the Data Protection Authority.

How we secure personal data

BLOSS Ostend takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us at

A question?
Contact us.